What Business Processes Are Worth Automating?
Not everything should be automated. A practical way to spot the repetitive work that is worth handing over to technology.
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Automation works best on tasks that are frequent, rule-based and currently done by copying information from one place to another.
Good candidates include sending routine notifications, moving order or customer data between systems, preparing recurring reports and following up on approvals.
Tasks that rely on judgement, relationships or frequently changing rules are usually better supported by technology than fully automated. Start small, measure the time saved, then expand.
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